Courses

SENAC Customer Service Course: learn all about it!

The SENAC Customer Service Course is accessible and ideal for anyone wanting to enter the job market. It is offered in person at SENAC units. Find out if he's right for you!

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SENAC Customer Service Course: accessible and practical!

Conheça tudo sobre o curso de Atendimento ao Cliente. Fonte: SENAC.
Learn all about the Customer Service course. Source: SENAC.

Do you like and find it easy to relate to people? Then the SENAC Customer Service course could be ideal for you! 

This is a free course with a small workload. Thus, it is accessible and quick to complete. In addition, to apply, you only need to have completed Elementary School and be over 16 years old.

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How to take the SENAC Customer Service course

Aimed at people who like to relate and want to enter the job market quickly, find out how to take Senac's Customer Service course!

Consequently, with your certificate, you can find job vacancies in different companies that are looking for qualified workers.

So, did you find it interesting? Find out more about the course and decide if it's a good fit for you.

How does the SENAC Customer Service Course work?

At first, the most important thing is for you to know that the SENAC Customer Service Course is completely face-to-face! So, all classes take place in a SENAC institution.

In this way, the classes are practical and take into account all the latest innovations and knowledge in the area. Thus, you will leave the course prepared to enter the job market.

In addition, you will learn different subjects, gaining a broad view of the work. Some topics that will be studied in class are:

  • Customer service;
  • Consumer Protection Code;
  • Communication strategies;
  • Preferential service and human diversity;
  • Stages of the buying journey.
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In this way, you will learn how to provide customer service in different channels, always with the aim of improving the consumer experience.

On the other hand, to enroll you depend on the availability of the course at the SENAC unit. So, keep an eye on the website for offers and more information.

What are the benefits of this course?

One of the main advantages of the SENAC Customer Service Course is that it does not require investment in materials. That is, there is no list of items to buy before classes.

Also, with a workload of 20 hours, this course is ideal for those who don't have much time and want to enter the job market quickly.

Is the course good and worth it?

Mas, afinal, vale mesmo a pena fazer o curso? Fonte: SENAC.
But is it really worth taking the course? Source: SENAC.

The SENAC Customer Service Course follows the quality standard and the SENAC Way of Educating, being a national reference. In addition, upon completion of the course, you will have a certificate that is valid throughout Brazil!

Although the course is paid, you can get a discount if you own a company or already work in the trade and services area.

But did you know that you can also take the course for free? If you fit the SENAC rules, you can apply for a full scholarship. 

In addition, the fact that the course is face-to-face provides a pleasant environment, with interaction and exchange of experiences. This way, you can ask questions directly with the teacher!

How do I enroll in the SENAC Customer Service Course?

Enrolling in the Customer Service course is super easy! You can do everything through SENAC's own website. You only need a few documents.

Find out more about taking the course! Check out a special walkthrough by entering the link below.

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How to take the SENAC Customer Service Course

Aimed at people who like to relate and want to enter the job market quickly, find out how to take Senac's Customer Service course!

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